{"id":5872,"date":"2025-05-20T04:31:48","date_gmt":"2025-05-20T04:31:48","guid":{"rendered":"https:\/\/www.region2fun.ph\/official\/?page_id=5872"},"modified":"2025-05-20T05:31:50","modified_gmt":"2025-05-20T05:31:50","slug":"citizens-charter","status":"publish","type":"page","link":"https:\/\/www.region2fun.ph\/official\/citizens-charter\/","title":{"rendered":"Citizens Charter"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><p>[vc_row row_content_width=&#8221;grid&#8221; content_text_aligment=&#8221;center&#8221; css=&#8221;.vc_custom_1540212068471{margin-top: 106px !important;}&#8221;][vc_column offset=&#8221;vc_col-lg-offset-3 vc_col-lg-6 vc_col-md-offset-1 vc_col-md-10&#8243;]<div class=\"qodef-section-title-holder \" >\n\t<div class=\"qodef-st-inner\">\n\t\t\t\t\t<span class=\"qodef-st-tagline\" style=\"margin-bottom: -6px\">\n\t\t\t\tWelcome to\t\t\t<\/span>\n\t\t\t\t\t\t\t<h3 class=\"qodef-st-title\" >\n\t\t\t\tCagayan Valley Region\t\t\t<\/h3>\n\t\t\t\t\t\t\t<p class=\"qodef-st-text\" style=\"font-size: 17px;line-height: 28px\">\n\t\t\t\tYour Islands and Valley of FUN\t\t\t<\/p>\n\t\t\t<\/div>\n<\/div>[vc_empty_space height=&#8221;62px&#8221;][\/vc_column][vc_column][vc_column_text css=&#8221;&#8221;]<\/p>\n<h3 style=\"text-align: justify;\">Citizens Charter<\/h3>\n<h3 style=\"text-align: justify;\"><strong>MISSION<\/strong><\/h3>\n<p style=\"text-align: justify;\">Uphold and promote a dynamic tourism service that instills the highest standard of professionalism, ethical behavior, moral responsibility, and public accountability.<\/p>\n<h3 style=\"text-align: justify;\"><strong>VISION<\/strong><\/h3>\n<p style=\"text-align: justify;\">The Department of Tourism shall pursue to deliver efficient, sincere<br \/>\nand honest government service by:<\/p>\n<ul style=\"text-align: justify;\">\n<li>ensuring that rules and regulations of public accountability are strictly observed;<\/li>\n<li>promoting professionalism, decency, competence and propriety among its officials and employees;<\/li>\n<li>optimizing the utilization of technology; and other resources; and<\/li>\n<li>Strengthening the culture of tourism among stakeholders of the industry.<\/li>\n<\/ul>\n<h3 style=\"text-align: justify;\"><strong>PERFORMANCE PLEDGE<\/strong><\/h3>\n<p style=\"text-align: justify;\">As your partner in the promotion and development of tourism that seeks to generate revenue, create jobs and livelihood for the Filipinos and ensure the safe, enjoyable and convenient stay of foreign and domestic tourists in the country, we, the officials and employees of the Department of Tourism, do commit to:<\/p>\n<ul>\n<li style=\"text-align: justify;\">provide sincere and honest service to all clientele regardless of age, gender, nationality as well as cultural and religious orientation;<\/li>\n<li style=\"text-align: justify;\">render utmost care, urgency and propriety in addressing the needs of every individual and group that seek assistance from the Department;<\/li>\n<li style=\"text-align: justify;\">maintain decent and upright practices that demonstrate the qualities and ethical standards of good public service;<\/li>\n<li style=\"text-align: justify;\">act and resolve with promptness on complaints against irregular transactions, unclear rules and regulations, neglect in the performance of duties and responsibilities as well as unsatisfactory behavior of officials and employees;<\/li>\n<li style=\"text-align: justify;\">and help uplift the morale of the tourism sector by strengthening access to<br \/>\ninformation, service delivery and consultation between the Department and its publics towards good governance<\/li>\n<\/ul>\n<p>[\/vc_column_text][\/vc_column][\/vc_row][vc_row content_placement=&#8221;bottom&#8221; row_content_width=&#8221;grid&#8221; disable_background_image=&#8221;&#8221; content_text_aligment=&#8221;center&#8221; simple_background_image=&#8221;115&#8243; parallax_background_image=&#8221;5809&#8243;][vc_column][vc_row_inner disable_background_image=&#8221;&#8221; simple_background_image=&#8221;5525&#8243;][vc_column_inner]<div class=\"qodef-elements-holder   qodef-one-column  qodef-responsive-mode-768 \" ><div class=\"qodef-eh-item    \"  data-item-class=\"qodef-eh-custom-1482\" data-1367-1600=\"106px 345px 451px\" data-1025-1366=\"106px 250px 451px\" data-769-1024=\"106px 80px 339px\" data-681-768=\"106px 0 260px 0\" data-680=\"106px 0 117px 0\">\n\t<div class=\"qodef-eh-item-inner\">\n\t\t<div class=\"qodef-eh-item-content qodef-eh-custom-1482\" style=\"padding: 106px 345px 451px\">\n\t\t\t<div class=\"qodef-section-title-holder \" >\n\t<div class=\"qodef-st-inner\">\n\t\t\t\t\t<span class=\"qodef-st-tagline\" style=\"color: #ffffff;margin-bottom: -6px\">\n\t\t\t\tGo &amp; Discover\t\t\t<\/span>\n\t\t\t\t\t\t\t<h1 class=\"qodef-st-title\" style=\"color: #ffffff\">\n\t\t\t\tPicturesque Landscapes\t\t\t<\/h1>\n\t\t\t\t\t<\/div>\n<\/div>[vc_empty_space height=&#8221;42px&#8221;]\t\t<\/div>\n\t<\/div>\n<\/div><\/div>[\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row row_content_width=&#8221;grid&#8221; content_text_aligment=&#8221;center&#8221; css=&#8221;.vc_custom_1537885053523{margin-top: -450px !important;}&#8221;][vc_column]<div class=\"qodef-elements-holder   qodef-one-column  qodef-responsive-mode-768 \" ><div class=\"qodef-eh-item    \"  data-item-class=\"qodef-eh-custom-7292\"  data-769-1024=\"113px 0 0 0\" data-681-768=\"191px 0 0 0\" data-680=\"334px 0 0 0\">\n\t<div class=\"qodef-eh-item-inner\">\n\t\t<div class=\"qodef-eh-item-content qodef-eh-custom-7292\" >\n\t\t\t<div class=\"qodef-video-button-holder  qodef-vb-has-img qodef-vb-has-shadow\">\n\t<div class=\"qodef-video-button-image\">\n\t\t<img loading=\"lazy\" decoding=\"async\" width=\"1000\" height=\"480\" src=\"https:\/\/www.region2fun.ph\/official\/wp-content\/uploads\/2025\/04\/Cagayanvalleyvideo.jpg\" class=\"attachment-full size-full\" alt=\"\" srcset=\"https:\/\/www.region2fun.ph\/official\/wp-content\/uploads\/2025\/04\/Cagayanvalleyvideo.jpg 1000w, https:\/\/www.region2fun.ph\/official\/wp-content\/uploads\/2025\/04\/Cagayanvalleyvideo-300x144.jpg 300w, https:\/\/www.region2fun.ph\/official\/wp-content\/uploads\/2025\/04\/Cagayanvalleyvideo-768x369.jpg 768w\" sizes=\"auto, (max-width: 1000px) 100vw, 1000px\" \/>\t<\/div>\n\t\t\t<a class=\"qodef-video-button-play-image \" href=\"https:\/\/youtu.be\/U5spWF4zxlo\" data-rel=\"prettyPhoto[video_button_pretty_photo_167]\">\n\t\t\t<span class=\"qodef-video-button-play-inner\">\n\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"69\" height=\"69\" src=\"https:\/\/www.region2fun.ph\/official\/wp-content\/uploads\/2018\/09\/play-button.png\" class=\"attachment-full size-full\" alt=\"d\" \/>\t\t\t\t\t\t\t<\/span>\n\t\t<\/a>\n\t<\/div>\t\t<\/div>\n\t<\/div>\n<\/div><\/div>[\/vc_column][\/vc_row][vc_row][vc_column][vc_empty_space height=&#8221;10px&#8221;][\/vc_column][\/vc_row][vc_row][vc_column]\n\t\t\t\t<p class=\"rs-p-wp-fix\"><\/p>\n\t\t\t\t<sr7-module data-alias=\"accredited\" data-id=\"18\" id=\"SR7_18_1\" class=\"rs-ov-hidden\" data-version=\"6.7.29\">\n\t\t\t\t\t<sr7-adjuster><\/sr7-adjuster>\n\t\t\t\t\t<sr7-content>\n\t\t\t\t\t\t<sr7-slide id=\"SR7_18_1-49\" data-key=\"49\">\n\t\t\t\t\t\t<\/sr7-slide>\n\t\t\t\t\t\t<sr7-slide id=\"SR7_18_1-50\" data-key=\"50\">\n\t\t\t\t\t\t<\/sr7-slide>\n\t\t\t\t\t<\/sr7-content>\n\t\t\t\t\t<image_lists style=\"display:none\">\n\t\t\t\t\t\t<img data-src=\"\/\/www.region2fun.ph\/official\/wp-content\/uploads\/revslider\/accredited.png\" data-libid=\"5575\" title=\"accredited.png\" width=\"0\" height=\"0\" data-dbsrc=\"Ly93d3cucmVnaW9uMmZ1bi5waC9vZmZpY2lhbC93cC1jb250ZW50L3VwbG9hZHMvcmV2c2xpZGVyL2FjY3JlZGl0ZWQucG5n\"\/>\n\t\t\t\t\t\t<img data-src=\"\/\/www.region2fun.ph\/official\/wp-content\/uploads\/revslider\/layer1.png\" data-libid=\"5569\" title=\"layer1.png\" width=\"0\" height=\"0\" data-dbsrc=\"Ly93d3cucmVnaW9uMmZ1bi5waC9vZmZpY2lhbC93cC1jb250ZW50L3VwbG9hZHMvcmV2c2xpZGVyL2xheWVyMS5wbmc=\"\/>\n\t\t\t\t\t\t<img data-src=\"\/\/www.region2fun.ph\/official\/wp-content\/uploads\/revslider\/layer2a.png\" data-libid=\"5570\" title=\"layer2a.png\" width=\"0\" height=\"0\" data-dbsrc=\"Ly93d3cucmVnaW9uMmZ1bi5waC9vZmZpY2lhbC93cC1jb250ZW50L3VwbG9hZHMvcmV2c2xpZGVyL2xheWVyMmEucG5n\"\/>\n\t\t\t\t\t\t<img data-src=\"\/\/www.region2fun.ph\/official\/wp-content\/uploads\/revslider\/layer3c.png\" width=\"0\" height=\"0\" data-dbsrc=\"Ly93d3cucmVnaW9uMmZ1bi5waC9vZmZpY2lhbC93cC1jb250ZW50L3VwbG9hZHMvcmV2c2xpZGVyL2xheWVyM2MucG5n\"\/>\n\t\t\t\t\t\t<img data-src=\"\/\/www.region2fun.ph\/official\/wp-content\/uploads\/revslider\/layer4.png\" data-libid=\"5572\" title=\"layer4.png\" width=\"0\" height=\"0\" data-dbsrc=\"Ly93d3cucmVnaW9uMmZ1bi5waC9vZmZpY2lhbC93cC1jb250ZW50L3VwbG9hZHMvcmV2c2xpZGVyL2xheWVyNC5wbmc=\"\/>\n\t\t\t\t\t\t<img data-src=\"\/\/www.region2fun.ph\/official\/wp-content\/uploads\/revslider\/layer5.png\" data-libid=\"5571\" title=\"layer5.png\" width=\"0\" height=\"0\" data-dbsrc=\"Ly93d3cucmVnaW9uMmZ1bi5waC9vZmZpY2lhbC93cC1jb250ZW50L3VwbG9hZHMvcmV2c2xpZGVyL2xheWVyNS5wbmc=\"\/>\n\t\t\t\t\t\t<img data-src=\"\/\/www.region2fun.ph\/official\/wp-content\/uploads\/revslider\/layer6.png\" data-libid=\"5574\" title=\"layer6.png\" width=\"0\" height=\"0\" data-dbsrc=\"Ly93d3cucmVnaW9uMmZ1bi5waC9vZmZpY2lhbC93cC1jb250ZW50L3VwbG9hZHMvcmV2c2xpZGVyL2xheWVyNi5wbmc=\"\/>\n\t\t\t\t\t<\/image_lists>\n\t\t\t\t<\/sr7-module>\n\t\t\t\t<script>\n\t\t\t\t\tSR7.PMH ??={}; SR7.PMH[\"SR7_18_1\"] = {cn:100,state:false,fn: function() { if (_tpt!==undefined && _tpt.prepareModuleHeight !== undefined) {  _tpt.prepareModuleHeight({id:\"SR7_18_1\",el:[468,468,468,468,468],type:'standard',shdw:'0',gh:[468,468,468,468,468],gw:[1240,1240,1240,1240,1240],vpt:['50%&#039;,&#039;50%&#039;,&#039;50%&#039;,&#039;50%&#039;,&#039;50%'],size:{fullWidth:true, fullHeight:false},mh:'0',onh:0,onw:0,bg:{color:'{\"orig\":\"transparent\",\"type\":\"solid\",\"string\":\"transparent\"}'},plType:'9',plColor:'#FFFFFF'});   SR7.PMH[\"SR7_18_1\"].state=true;} else if(SR7.PMH[\"SR7_18_1\"].cn-->0)\tsetTimeout( SR7.PMH[\"SR7_18_1\"].fn,19);}};SR7.PMH[\"SR7_18_1\" ].fn();\n\t\t\t\t<\/script>\n[\/vc_column][\/vc_row]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>[vc_row row_content_width=&#8221;grid&#8221; content_text_aligment=&#8221;center&#8221; css=&#8221;.vc_custom_1540212068471{margin-top: 106px !important;}&#8221;][vc_column offset=&#8221;vc_col-lg-offset-3 vc_col-lg-6 vc_col-md-offset-1 vc_col-md-10&#8243;][vc_empty_space height=&#8221;62px&#8221;][\/vc_column][vc_column][vc_column_text css=&#8221;&#8221;] Citizens Charter MISSION Uphold and promote a dynamic tourism service that instills the highest standard of professionalism, ethical behavior, moral responsibility, and public accountability. VISION The Department of [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"full-width.php","meta":{"footnotes":""},"class_list":["post-5872","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.region2fun.ph\/official\/wp-json\/wp\/v2\/pages\/5872","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.region2fun.ph\/official\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.region2fun.ph\/official\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.region2fun.ph\/official\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.region2fun.ph\/official\/wp-json\/wp\/v2\/comments?post=5872"}],"version-history":[{"count":1,"href":"https:\/\/www.region2fun.ph\/official\/wp-json\/wp\/v2\/pages\/5872\/revisions"}],"predecessor-version":[{"id":5874,"href":"https:\/\/www.region2fun.ph\/official\/wp-json\/wp\/v2\/pages\/5872\/revisions\/5874"}],"wp:attachment":[{"href":"https:\/\/www.region2fun.ph\/official\/wp-json\/wp\/v2\/media?parent=5872"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}